Privacy Policy

1. Introduction

This Privacy Policy explains how SPL Academy ("we", "us", or "our") collects, uses, stores, and protects your personal data when you use https://splacademy.eu. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller is:
Martin Steen Andersen Ehlers
Henriettevej 29
2920 Charlottenlund
Denmark
contact@splacademy.eu

3. What Data We Collect

• Account Data: username, email address, and encrypted password
• Usage Data: Test results, study progress, and click interactions
• Technical Data: IP address, browser type, operating system, device type
• Payment Data: Last 4 digits of card number, billing address (handled securely via Stripe)
• Communication Data: Emails, support requests, and feedback

4. How We Use Your Data

• To provide and maintain your account and access to the Service
• To personalize your learning experience and track progress
• To manage subscriptions, payments, and invoices
• To improve the Service through usage analytics
• To respond to customer inquiries and provide support
• To send important updates or legal notices

5. Legal Bases for Processing

• Contractual Necessity: To provide access to the Service
• Legitimate Interest: To improve features and ensure security
• Consent: For optional features such as newsletters or non-essential cookies
• Legal Obligation: For tax, accounting, and compliance purposes

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain limited data for legal or operational reasons for up to 5 years.

7. Third-Party Services

We use trusted third-party services for processing and infrastructure, including:

• Stripe: Payment processing (Privacy Policy)
• Google Analytics: Site usage analytics (IP anonymized)
• Email providers: For sending confirmation emails and service-related notifications

8. Cookies

We use cookies and similar technologies to enhance user experience and analyze usage. Essential cookies are used for login and security. You can manage cookie preferences via your browser or consent banner. See our Cookie Policy for details.

9. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing or request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, please email us at contact@splacademy.eu.

10. Data Security

We implement technical and organizational measures to protect your data, including encryption, secure connections (HTTPS), and access controls. While no system is completely secure, we take all reasonable steps to safeguard your information.

11. International Transfers

Some data may be processed outside the EU (e.g., Stripe or Google servers). When this occurs, we ensure adequate safeguards through standard contractual clauses or equivalent protections.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. You will be notified of any significant changes via email or platform notification.

13. Contact

If you have questions about this Privacy Policy, contact us at:

Martin Steen Andersen Ehlers
Henriettevej 29
2920 Charlottenlund
Denmark
contact@splacademy.eu