Terms and Conditions
Effective Date: April 1, 2025
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the website https://splacademy.eu ("Website") and the services provided through it ("Service"), operated by Martin Steen Andersen Ehlers, Henriettevej 29, 2920 Charlottenlund, Denmark ("we", "us", or "our").
By registering an account, subscribing, or using any part of the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Service Description
SPLAcademy.eu provides online access to aviation and gliding theory study tools. These include question banks, test simulations, progress tracking, and other digital educational content, offered via subscription. Features may change without prior notice.
3. Eligibility
You must provide accurate registration information and maintain the security of your account credentials. Each person is allowed to create and maintain only one user account. Duplicate accounts for the same individual are not permitted.
If under 18, you may only use the Service with a parent or guardian's consent.
4. Subscriptions and Billing
4.1 Subscription Plans
Access requires an active subscription. Details of plans, features, and pricing (including applicable VAT) are provided on the Website.
4.2 Payment
Payments are securely processed via Stripe. You authorize us to charge your selected payment method on a recurring basis until cancellation.
4.3 Renewal
Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.
4.4 Cancellation
You may cancel your subscription at any time via your account settings. Access will remain active until the end of the current period. You will receive a confirmation of cancellation by email.
4.5 Right of Withdrawal and Refunds
When you purchase a subscription directly through SPLAcademy.eu, you are entitled to a statutory 14-day right of withdrawal, starting from the date the agreement is concluded. For example, if you subscribe on the 1st of the month, you may exercise your right of withdrawal until and including the 15th of the month.
By purchasing the subscription, you explicitly agree that access to SPLAcademy begins immediately. You also acknowledge that your right of withdrawal is forfeited once you start using the Service — for example, by starting a practice test or viewing content within the platform.
If you have not yet started using the Service, you may still exercise your withdrawal right by contacting us at contact@splacademy.eu.
5. User Responsibilities
You agree to:
- Use the Service only for lawful, personal study purposes
- Not share your account or login credentials
- Not register more than one account per person
- Not copy, distribute, or reverse engineer content
- Not attempt to disrupt or misuse the Website
6. Intellectual Property
All content on the Website (including text, questions, software, and graphics) is owned by us or our licensors. You are granted a limited, non-transferable, non-exclusive license to use the Service for personal educational use only.
7. Account Suspension or Termination
We may suspend or terminate your account if we reasonably believe you have violated these Terms. In such cases, you will be notified via email of the reason for suspension or termination. You may contact us to appeal the decision. No refunds will be given for termination due to user misconduct. If we terminate your account for reasons unrelated to misconduct, we will refund any unused portion of prepaid fees.
8. Availability and Disclaimer
We aim to maintain continuous access to the Service but cannot guarantee uninterrupted or error-free operation. The Service is provided "as is". This does not affect your statutory rights regarding conformity and quality of digital services.
9. Limitation of Liability
To the extent permitted by law:
- We are not liable for indirect or consequential losses
- Our total liability is limited to the amount paid by you for the Service in the past 12 months
Nothing in these Terms limits liability for fraud, gross negligence, or where such limitation is unlawful. These Terms do not affect your statutory rights.
10. Data Protection and Privacy
Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms. By using the Service, you consent to our data processing as outlined therein.
11. Governing Law and Jurisdiction
These Terms are governed by Danish law. If you are a consumer residing in another EU country, you retain the protection of any mandatory laws in your country. Disputes may be brought before the Danish courts or, if applicable, the courts in your country of residence.
12. Changes to These Terms
We may update these Terms occasionally. You will be notified of material changes. Continued use of the Service constitutes acceptance of the updated Terms.
13. Contact
If you have questions or concerns, contact us at:
Martin Steen Andersen Ehlers
Henriettevej 29
2920 Charlottenlund
Denmark
contact@splacademy.eu